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Blog > Archive by tag 'technical writing'
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Published on Monday, June 9, 2008 by Essays
OVERVIEW
People are visual creatures. They look at your product, and see, for example, a button or display. They want to find out about that control or indicator. A Visual Index is a simple but powerful document access tool that enables your Readers to find the information that they want.
This article describes the Visual Index concept and tells how to create one fo... Read More »
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Published on Tuesday, May 27, 2008 by Essays
OVERVIEW
For small companies, creating their product's User Documentation in-house, provides benefits to the company, to (idle) staff, and to the product. This article describes the benefits and some downsides of producing User Documents in-house.
THREE OPTIONS
If you have no in-house writing staff you have three options:
1. No User Document for the product. This... Read More »
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Published on Sunday, May 25, 2008 by Essays
OVERVIEW
A good User Document includes sections on how to set up, use, and care for the product. However, to create a great User Document , the technical writer should use the Persona, generated in the analysis of the User/Reader, to create the topics for the most useful section of the User Document. This article describes this procedure.
THE MOST USEFUL SECTION O... Read More »